SHIPPING & RETURNS
SHIPPING POLICY
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All orders receive FREE shipping in the US.
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Items will be shipped out with USPS within 3-5 business days of order placement.
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Orders will be trackable with code on USPS website.
RETURN & EXCHANGE POLICY
Return Policy
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We’ll accept return requests for items that are unused and with original tags still intact. The products must be in original, unwashed, unused, unaltered condition as when the item was received.
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If you wish to return your item, we must receive your item within 10 days of the date you received the item.
Refunds
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No refunds, we accept Exchange or Store Credit only.
Exchanges
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In the unlikely event that you receive a damaged or defective item, we must be notified within 5 days of the date you received the item. We will be happy to exchange for a new one. Please call or email within 5 days of receiving your item.
Return Shipping
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After you’ve submitted a return request to adventures@shoalcreekbranded.com, you are responsible for paying all return shipping costs.